Review Date: 10/05/2022 | Author: Donna W.

Comments: Fast, fair and friendly.

Review Date: 07/09/2022 | Author: Chuck L.

Comments: My experience was great!! We have a Beam central vacuum system, which has been working just fine for 30+ years, but we needed a new switch for the air hose or a new hose. As you can imaging, finding replacement parts for a system that old was a challenge. After trying one or two on-line stores, I thought I would never find what we needed. They were impersonal and had no time for us. Then, I talked Shawn and later more with Heather who were both very helpful. This was a small sale for them, but they showed both good knowledge and personal integrity by working with the Beam to fine a solution to our problem. We received our new hose earlier this week and it works great! They went above and beyond to help us and we are happy we connected with them. It was a massively different experience than that of the indifferent on-line alternatives.

Review Date: 09/02/2021 | Author: Dorothy K.

Comments: Informative and professional. Loved working with them.

Review Date: 06/24/2020 | Author: Judy B.

Comments: Shawn was very professional and pleasant. Vacuum is working as it should now.

Review Date: 06/14/2020 | Author: Mark S.

Comments: I'd had a bit of trouble finding someone to repair my central vacuuming system on Fox Island. Cascade came out in very short order, assessed the problem and cured it the same day. Very professional and courteous service. Highly recommended!

Review Date: 03/31/2020 | Author: Greg F.

Comments: Came to show us our options and steered us in the right direction. Showed up for install as he said he would and price was fair. Clean installation.

Review Date: 01/19/2020 | Author: Karin F.

Comments: Sean was very knowledgeable and helpful . He worked efficiently and did not try too hard to sell me a new attachment kit after enquired on my own.

Review Date: 11/29/2019 | Author: Penny M.

Comments: Shawn identified problem, replaced motor, tested all indoor connections, and cleaned up. In and out for one hour labor plus parts. Highly recommend.

Review Date: 08/18/2019 | Author: Sharon W.

Comments: Shawn was great- did a nice job of investigating my central vac ststem and getting me a better attachment set.

Review Date: 08/12/2019 | Author: Cheryl T.

Comments: Shawn was phenomenal! He dealt with extra challenges (stacked furniture and boxes from my mother moving in, extra inuslation in the attic, etc. They installed one retractable hose outlet upstairs, a standard hose outlet downstairs and a compact Wall-y unit in our main bath, all in one day. They worked hard and quick and effectively and we can't be happier with the results!!! the system looks great and works wonderfully! Pricing was reasonable and well worth it. Highly recommend Cascade!

Review Date: 07/30/2019 | Author: Jacob M.

Comments: These guys are amazing. I'm extremely picky on quality of work/installation, and They were on point! Price was better than any other quotes I received, they were very friendly knowledgeable, on time, and stuck to their word. Which sometimes I worry about when you go with the lowest bid. But I couldn't recommend these guys more. If I could give them a higher rating I would.

Review Date: 07/08/2019 | Author: Patricia E.

Comments: Shawn did a great job! Solved our problem.

Review Date: 02/22/2019 | Author: Ken L.

Comments: Great service

Review Date: 07/09/2018 | Author: Denise A.

Comments: Shawn was prompt, highly knowledgeable, excellent service, detailed guy. I would recommend him to anyone. I am keeping his card, for any future needs if they arise.

Review Date: 07/05/2018 | Author: Pat L.

Comments: Shawn was very personable guy. He was on time and fixed the issue I had. I would definitely call Cascade Central Vacuums again!

Review Date: 01/11/2018 | Author: Jane K.

Comments: Very prompt. Friendly and I would hire again.

Review Date: 01/08/2018 | Author: Juliene B.

Comments: Went above and beyond to provide good service.

Review Date: 12/20/2017 | Author: Craig S.

Comments: Shawn was personable, very efficient and dependable. I chose him over another highly recommended, experienced contractor with similar prices because Shawn was building a relatively new business...and was a new daddy. Maybe not the best selection criteria, but my instincts proved correct

Review Date: 11/30/2017 | Author: Christine T.

Comments: Four years ago Shawn from Central Vacuum came out to clear a clog from our vacuum system for a very reasonable price. Recently, we've noticed our vacuum system performance has been deteriorating, but in the busyness of life these days I put off doing anything about it until finally our upstairs outlet was no longer working. I called Shawn, and he came out within 2 days. This time we had some more extensive repairs including a cracked pipe that he was able to locate and repair. He and his partner worked quickly and diligently to insure that each of our outlets, hose, wand, and powerhead are all in good working order. With our system in tip top shape again right down to a fresh bag in the canister, we are ready for our new carpets to be installed tomorrow. My husband and I were impressed with all that he accomplished for a very reasonable price. I won't hesitate to call Cascade Central Vacuum again. They provide excellent service for a great value. I enthusiastically give them my highest recommendation.

Review Date: 11/24/2017 | Author: Bonnie J.

Comments: Very quick and and willing to work with the clients needs and requests.

Review Date: 11/06/2017 | Author: Carolyn R.

Comments: Shawn was very courteous and efficient. The job was done the same day he came out. We are very pleased with the service.

Review Date: 11/06/2017 | Author: Marsha J.

Comments: Very courteous and efficient. Great job

Review Date: 11/05/2017 | Author: Vicki B.

Review Date: 08/16/2017 | Author: Jennifer L.

Comments: Got phone call from the business owner right after my request to home adviser, service was done on the second day with good quality and efficiency, I am very satisfied, will recommend this company to friends and neighbors.

Review Date: 08/09/2017 | Author: Cheryl T.

Comments: Shawn was more than honest with us. When we spoke prior to him coming out to our home, we thought it was an entirely different problem which could have cost a significant amount more. Fortunately for us, it was a relatively minor fix. We were very grateful and were able to have a couple other things done that were such a blessing for us. We will call on this company again when needed, that's for sure. We will also tell everyone we know about the great service we received.

Review Date: 07/25/2017 | Author: Regine H.

Comments: really impressed by the knowledge, no pressure explained all the parts and what it would take to fix and was giving very sincere advice and very impressed by how professional he was would recommend to anyone!!

Review Date: 03/24/2017 | Author: Dee P.

Comments: knowledgeable service personell

Review Date: 12/31/2016 | Author: Laura L.

Comments: Extremely helpful, prompt, and friendly.

Review Date: 11/09/2016 | Author: Barbara S.

Comments: Shawn is a real pro. He knows his business and is prepared to advise, demonstrate and/or fix your problem. For us it was on first visit. He is local small business and we like that too. We give him the highest recommendation possible.

Review Date: 08/04/2016 | Author: Don M.

Comments: Shawn Waller is a very knowledgable person when dealing with central vacuum systems. He knows what he is doing, explains it well to the customer, works accurately and quickly and cleans up any mess that may have been created. I wish I had requested his service before I paid $900 for a new system. There is no doubt he could have repaired my old system for a lot less than $900. If needed, I will not hesitate to ask him back.

Review Date: 06/16/2016 | Author: a Neighbor

Comments: GREAT WORK

Review Date: 11/12/2015 | Author: Terry H.

Comments: Shawn was on time, very knowledgeable, reasonable price and cleaned up after himself. We are on a tight budget and he stuck to his price with no hidden costs. My parents vacuum system is very old and he knew right off the bat what to do to get it running. I used it after he left and it works like a dream!! Hire this company you won't regret it.

Review Date: 10/23/2015 | Author: Thomas C.

Comments: The repair was done in a timely manner and I was kept updated as parts were ordered. Sean tested the entire system to ensure that all ports were functioning and there were no clogs in any of the lines.

Review Date: 10/19/2015 | Author: a Neighbor

Comments: The tech. arrived on time, did a thorough diagnostic on my central vac system, and provided useful information.

Review Date: 10/17/2015 | Author: Stacey R.

Comments: on time knowledgable and very helpful. Fixed system and even helped replace a protective sleeve I had and had extra attachments I could purchase.

Review Date: 10/17/2015 | Author: Sherri W.

Comments: They are very knowledgeable.

Review Date: 08/25/2015 | Author: Del S.

Comments: The repairman was courteous, efficient, and knowledgeable he took the time to show me how to do some preventive steps to keep my vacuum working.

Review Date: 06/20/2015 | Author: Erik C.

Comments: I'm a realtor and I run across good and bad contractors and service companies all the time. Cascade Central Vacuum has to be on of the best I've ever done business with. They fixed my current system instead of me buying a new one. Very quick service. I would definitely recommend them to everyone.

Review Date: 03/21/2015 | Author: Ed H.

Comments: highly recommended

Review Date: 01/29/2015 | Author: a Neighbor

Comments: Was very helpful and show me how to work vaccum system. Unplugged hose took a while but he got it.